Policies

Return Policy 

We strive to provide high-quality products and excellent customer service. However, due to the nature of our business and the customization of our products, we do not offer refunds. All sales are final. In the rare event that a product is defective or damaged upon arrival , please contact us within 30 days of receiving your order to arrange for a replacement. We appreciate your understanding and support.

Shipping 

Orders are shipped within 1-3 days and usually take 3-7 days to arrive.

If you have a problem with your shipment, such as not receiving a package that has been marked as delivered on the tracking info provided, please contact the shipping carrier and they will be able to further assist you. We are not responsible for the delivery of packages after we ship them from our site. After ordering please make sure the address you provide is accurate. We do not reship or refund orders due to wrong addresses.

If you receive an email that your package has been delivered but you have not received it, then please email us and we will assist you. Any "Unreceived package" claims must be made within 30 days of the date that you were notified that it was delivered. Any claims after the 30 day period will not be accepted.

Any orders that are returned to us by the mail carrier due to "invalid address" or "Undeliverable address" can be reshipped, but you will be subjected to a $7 processing and reshipment Fee.You will have 30 days to request a reshipment from the time it is sent back to us or from the time you state did not receive. After that time your order will be added back to our store inventory and will no longer be available for you to claim.